✦ Delivered project

SokoWhats — Multi-vendor e-commerce marketplace

A digital commerce platform connecting customers, stores, restaurants, service providers, ambassadors and delivery partners, with WhatsApp integrated into the sales journey.

E-commerce, marketplace et WhatsApp Commerce Live and continuously evolving Visit SokoWhats Discuss a similar project

Project overview

SokoWhats is a multi-vendor e-commerce marketplace designed to make local commerce more visible, accessible and organised.

Customers can discover products, stores, restaurants and services, build a cart and send structured orders to the relevant vendors. Professionals receive a dedicated workspace to manage their store, products, customers and orders while keeping WhatsApp as a direct communication channel.

The platform also supports ambassadors, delivery partners and business partners through sales attribution, commission tracking, delivery management and collaboration tools, depending on the enabled modules.

Year

2026

Project type

SoftAfrik product

Role and contribution

Functional and technical design, marketplace architecture, role and journey modelling, business workspace development, WhatsApp integration, order, ambassador and delivery management, testing and continuous improvement.

Platforms and components

  • Marketplace publique multi-vendeurs
  • Espaces clients et vendeurs
  • Gestion des boutiques et produits
  • Commandes multi-vendeurs
  • Parcours restaurants et services
  • Programme ambassadeurs
  • Gestion des livreurs et livraisons
  • Intégration commerciale avec WhatsApp
  • Back-office d’administration

Technologies and expertise

  • Laravel / PHP
  • Blade
  • MySQL / MariaDB
  • Architecture e-commerce multi-vendeurs
  • Gestion des rôles et permissions
  • Workflows de commande et livraison
  • Intégration WhatsApp
  • Paiements et services configurables
  • Interface responsive mobile-first

Associated mobile applications

  • Parcours web mobile-first
  • Interfaces optimisées pour les clients, vendeurs, ambassadeurs et livreurs

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